CRM internship @ O'Neill

We’re looking for a CRM intern that enjoys the surf lifestyle, and is ready for the challenge of working within the world’s first surf company.

O’Neill, the original Californian surf brand, was founded in 1952 and can be found all over the world. O’Neill Europe is responsible for the design and marketing of the European collection. The company is headquartered in Warmond, the Netherlands

During this internship you will be part of the e-Commerce department and will gain experience with aspects of customer relationship management, so the role has operational, analytical and creative aspects. The team that you will be assisting is young and dynamic, furthermore there is the opportunity to interact with other O’Neill departments such as Marketing, retail, and Customer Service. As an intern, you will develop a foundation for your future professional development and will learn to work with a range of aspects in the above field.

What are your tasks and responsibilities?

• Assist in newsletters campaign planning and execution.
• Benchmarking of competitor newsletters and other loyalty mechanisms.
• Prepare CRM reporting and overall email performance on a weekly, monthly and ad-hoc basis.
• Update business requirements, processes and ways of working for E-commerce CRM.
• Work on profiling and segmenting the consumer database.

Who are we looking for?

• Currently doing a Bachelor’s degree/Master in Digital Business, Digital Marketing or Business Administration, or similar.
• Demonstrated ability to communicate well in written and verbal forms with internal teams and external partners.
• Strong organizational, time management skills and attention to details.
• Strong analytical skills with ability to measure performance.
• Computer literate (MS Office Applications).
• Fluent in English, spoken and written.
• Good team player with sense of humor and a ‘can do’ attitude.

What does O’Neill offer?

• A fulltime internship (32-40 hours) in an exciting international working environment in the Fashion & Sports sector;
• Professional coaching;
• An internship at the world’s first surf brand, and the opportunity to work with high caliber, experienced professionals;
• A fun, open and informal environment;
• An internship allowance

Are you the one we are looking for?
Please send in your resume and motivation letter by using the apply button below. For questions regarding your application, this vacancy or our culture you can email to hr@oneill.com  

* You must be a student during the internship (enrolled in a university/higher education institution)