Digital Visual Merchandiser & Campaign Coordinator

It’s an amazing time to join O'Neill as we are riding the wave of change. Rise to your potential and help us take our legacy into the future.

Digital Visual Merchandiser & Campaign Coordinator

Our Perfect Fit

O'Neill is looking for an Digital Visual Merchandiser & Campaign Coordinator to own the end-to-end execution of our eCommerce campaigns from concept and strategy through to on-site merchandising, promotional setup and post-campaign reporting. You'll align strategy across Product, Marketing, and Creative, lead a small team covering visual merchandising and CRM/email and make sure every campaign launches on time, looks consistent across channels and converts.

Key Responsibilities

Campaign Ownership

• Identify the eCom initiatives within each seasonal campaign that will make the biggest impact and develop and protect the overarching concept and messaging behind them
• Coordinate eCom campaigns between Product, Marketing, and Creative teams and align on strategy
• Create and manage timelines, ensuring deadlines are met across all stakeholders
• Monitor deliverables and ensure messaging consistency across all channels
• Generate post-campaign reports, present insights and recommend optimizations
• Lead the CRM & Email Marketing Specialist on seasonal newsletter strategy, including product selection based on stock and performance

Process & Operations

• Implement and maintain seasonal processes and structures for product onboarding and merchandising
• Guarantee proper implementation of promotional mechanics (discount codes, bundles) across the website and checkout flow
• Collaborate with the website manager and external partners to implement or troubleshoot campaign-specific features

Website Merchandising & Site Experience (Supervisory)

• Lead the Junior Digital Visual Merchandiser on product onboarding and website merchandising using Nosto, identifying cross-sell opportunities.
• Direct navigation menus, homepage and landing page updates based on strategy and seasonality
• Brief Marketing on content needs for key pages and campaigns
• Ensure timely launch and testing of online campaigns and promotions
• Oversee setup of vouchers, coupon codes and special promotions
• Support CRO and website development through bug reporting, testing and feedback

What We're Looking For

Knowledge & experience

• Passion for technology and fashion.
• Bachelor’s degree in e-Commerce, Marketing or related
• At least 3 years of experience in a DTC eCommerce environment
• Strong Excel skills and experience managing large datasets.
• Excellent attention to detail
• Proactive and comfortable managing deadlines in a fast-paced environment.
• Basic knowledge of Shopify and Google Analytics
• Experience with eCommerce and ERP platforms is a plus.
• Fluent in English

Who will you work for?

O'Neill was founded in Northern California with one simple mission, to surf longer. Over seven decades later, that mission remains at the core of our brand, inseparable from the history of surf itself. Powered by ongoing innovation, we continue to reinvent the O'Neill wetsuit, the original wetsuit, a game-changing invention—and design functional and versatile surf- and snow-gear and lifestyle apparel that enables our customers to enjoy their playground longer. As a brand created to enjoy nature, we see it as our responsibility to actively preserve it and contribute to a cleaner, more sustainable world. Our Ocean Mission is how we stay close to Jack O'Neill's original words: "The ocean is alive, and we've got to take care of it".

Discover O’Neill

Want to learn more about who we are, our heritage and what drives us?
Visit our website to explore the story, values and community behind O'Neill.

What do we offer? 

• A challenging position in an international and dynamic environment.

• Short communication lines and a creative place to work.

• Health & Wellbeing programs, including HIIT & Yoga opportunities in the office and an Individual Wellbeing budget.

• Staff discount, sample sales, and fun team events.

Interested?

We look forward to receiving your application! If you have any questions or concerns, don't hesitate to reach out to hr@oneill.com- we will do our best to help!